- the accuracy of our analysis of events;
- the number of alternative scenarios we can envisage;
- the ability to be flexible;
- the continued drive to take on new opportunities and challenges.
The key to resilience is the ability to recognize your own thoughts and structures of belief, and harness the power of increased accuracy and flexibility of thinking, to manage the emotional and behavioral consequences more effectively. This ability can be measured, taught, and improved.
There are seven key skills proven in both clinical and corporate settings to boost resilience.
1. Emotion Regulation – the ability to manage our internal world in order to stay effective under pressure. Resilient people use a well-developed set of skills that help them to control their emotions, attention, and behavior.
2. Impulse Control – the ability to manage the behavioral expression of thoughts emotional impulses, including the ability to delay gratification, as explored in Daniel Goleman’s work in Emotional Intelligence. Impulse Control is correlated with Emotion Regulation.
3. Causal Analysis – the ability to accurately identify the causes of adversity. Resilient people are able to get outside their habitual thinking styles to identify more possible causes, and thus, more potential solutions.
4. Self-efficacy – the sense that we are effective in the world – the belief that we can solve problems and succeed. Resilient people believe in themselves and as a result, build others’ confidence in them – placing them in line for more success and more opportunity.
5. Realistic Optimism – the ability to stay positive about the future, yet be realistic in our planning for it. It is linked to self-esteem, but a more causal relationship exists with self-efficacy, and involves accuracy and realism – not Pollyanna-style optimism.
6. Empathy – the ability to read others’ behavioral cues, to understand their psychological and emotional states, and thus, build better relationships. Resilient people are able to read others nonverbal cues to help build deeper relationships with others, and tend to be more in tune with their own emotional states.
7. Reaching Out – the ability to enhance the positive aspects of life, and take on new challenge and opportunity. Reaching out behaviors are hampered by embarrassment, perfectionism, and self-handicapping.
More than education, more than experience, more than training, a person’s level of resilience determines who succeeds, and who fails.
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